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How long is shipping?
Please allow 24 hours for your order to be processed and shipped. 

Can I make changes to my order?
You can request to modify your order after it is placed, but since we ship pretty fast, we may not be able to honor your request.

What do I do if my package was lost or sent back to you?
Please reach out to us if you do not receive your package and we'll be happy to assist. If the courier is unable to deliver your package for any reason, we will refund you. Don't forget to enter the correct street number and apartment number at check out.

What is your refund policy?
Unopened items may be returned for a full refund within 30 days of delivery.

Climax Hair Care 
Attn: Returns
17395 SW 8th Street, Suite 100
Pembroke Pines, FL 33029

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